Privacy policy
PRIVACY POLICY
Last updated: August 21, 2026
Cobelim operates this website, including the data, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Cobelim is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used and disclosed.
1. Personal information we collect
When we use the term "personal information", we mean any data that identifies you or can reasonably be linked to you. Personal information does not include anonymously collected or de-identified data. We may collect or process the following categories of personal information:
- Contact details: name, address, billing address, shipping address, phone number and email address.
- Financial information: transaction details, payment method, payment confirmation and data securely processed through our payment providers.
- Account information: username, password, preferences and settings.
- Transaction information: items you view, add to cart, purchase, return or exchange.
- Communications with us: information sent when contacting our customer service team.
- Device and usage information: IP address, browser type, network and navigation on the website through cookies and similar technologies.
2. Sources of personal information
We may collect personal information directly from you when you create an account or make a purchase, automatically when you browse our Services, or from providers and business partners such as Shopify.
3. How we use your personal information
- To provide and personalize the Services: process payments, manage shipments, handle returns and offer personalized recommendations.
- Marketing and advertising: send you offers and show you relevant ads according to your preferences.
- Security and fraud prevention: authenticate accounts and protect our platform against malicious activity.
- Communications and customer service: provide timely support about your orders.
- Legal compliance: respond to applicable legal proceedings.
4. How we disclose personal information
- With Shopify and other providers that perform services on our behalf (payment processing, logistics, data analytics).
- With marketing and advertising partners to show personalized ads.
- To comply with legal obligations or respond to judicial requests.
5. Relationship with Shopify
Our store is hosted by Shopify Inc., a platform that collects and processes personal information necessary for the operation and continuous improvement of the service. You can read Shopify's Consumer Privacy Policy at privacy.shopify.com.
6. Third-party links and children's data
Our site may contain links to third-party websites over which we have no control. Likewise, our Services are not directed to minors and we do not knowingly collect data from children.
7. Security and retention
We apply security measures to protect your data. We retain your personal information for as long as necessary to provide the Services, resolve disputes and comply with our legal obligations.
8. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or request portability of your personal data, as well as to unsubscribe from our marketing communications at any time.
9. Contact
If you have questions about our privacy practices or wish to exercise your rights, contact us:
- Business name: Cobelim
- Email: josequevedo@cobelim.com